FAQ's
You can find answers to your most asked questions here:
Collapsible content
What materials are your jewelry made of?
Our jewelry is made from high-quality stainless steel, titanium, and sterling silver — durable, water-resistant, and non-tarnishing materials. Many pieces also feature gold plating or two-tone finishes for a timeless look that lasts.
How can I care for my jewelry?
To keep your jewelry looking its best:
- Avoid contact with lotions, perfumes, and harsh chemicals.
- Remove before swimming, showering, or exercising.
- Clean gently with a soft cloth and store in a dry place.
✨ Follow us on social media for more care tips!
What is your return and refund policy?
All sales are final. We do not offer refunds, but a store credit may be issued in the form of a gift card for future purchases.
If you ordered the wrong size, you have 7 days from receiving your package to file a claim for an exchange.
Please note:
- All products are inspected before shipping.
- If the error was ours, we’ll provide a prepaid return label.
- If the error was not on our end, the customer covers return shipping.
- Items must be returned unused and in original condition with proof of purchase.
- We’re not responsible for incorrect addresses or lost packages.
- No refunds will be issued for tarnished jewelry due to careless handling.
📩 For claims, email sales@marinorjewels.com — we’re happy to assist!
Do you ship internationally?
Not at the moment. We currently ship only within Puerto Rico and the United States.
How much is the shipping cost?
Shipping is 100% free on all orders within Puerto Rico and the U.S.
How can I place an order?
You can shop directly on our online store for a fast and secure checkout.
Prefer a personal touch? Order through our WhatsApp Business for a one-on-one shopping experience — we’ll help you choose your perfect pieces.
Do you offer in-person delivery or pickup?
Yes! We offer in-person pickups at two convenient locations in San Juan, Puerto Rico:
- Laguna Shopping Center, Carolina (in front of the San Juan Airport)
- Plaza Las Américas Shopping Center, San Juan
Please note: we do not meet at midpoints for deliveries.
-
Estrellas Ring
Regular price $10.00 USDRegular priceUnit price perSale price $10.00 USD -
Inspira Bangle
Regular price $10.00 USDRegular priceUnit price perSale price $10.00 USD -
San Juanera Bangle
Regular price $15.00 USDRegular priceUnit price perSale price $15.00 USD -
Ocean Bangle
Regular price $16.00 USDRegular priceUnit price perSale price $16.00 USD